At Fulkerya, we believe in delivering more than just eco-conscious products—we deliver experiences crafted with care, responsibility, and love for the planet. This Shipping & Delivery Policy explains how your order will reach you and what to expect once you’ve placed it.

1. Where We Ship

We currently ship to:

• All locations across India
• Selected international destinations (Please contact us for confirmation before placing an international order)

2. Processing Time

• Orders are usually processed within 1–3 business days of placement.
• Made-to-order or personalized items may take up to 5 business days to process.
• Orders are not shipped or delivered on Sundays or public holidays.

Note: During peak seasons or sale periods, processing may take slightly longer. We appreciate your patience.

3. Shipping Methods & Delivery Time

Shipping Type	Delivery Time (Estimated)	Charges
Standard Shipping	5–12 business days (India)	₹49 (Free on orders above ₹999)
Express Shipping	3–7 business days (India)	₹149
International	7–15 business days	Based on weight & location

We partner with reliable courier services such as Delhivery, Blue Dart, DTDC, and India Post to ensure timely and safe deliveries.

4. Order Tracking

Once your order is shipped, you will receive an email or SMS with:

• A tracking ID
• A link to track your order in real-time

You can also track your order anytime from your Fulkerya account dashboard.

5. Eco-Friendly Packaging

We ship all our products in sustainable packaging made from recycled materials. Your unboxing experience will be as planet-friendly as the product itself.

6. Delivery Issues

If your order:

• Hasn’t arrived within the estimated time
• Was marked as delivered but not received
• Arrived damaged or incomplete

Please contact us at connect@fulkerya.com within 48 hours of delivery. Include your order ID and any relevant images for faster resolution.

7. Address Accuracy

Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

8. Cancellations & Delivery Refusals

• Orders once shipped cannot be cancelled.
• If you refuse delivery or fail to accept the order, a return shipping fee may be deducted from your refund.

9. Need Help?

For any shipping-related questions or special delivery requests, feel free to reach out:

Email: connect@fulkerya.com
Address: TII-319, FTBI, NIT Rourkela, Sundargarh, Odisha, India[Insert Full Business Address Here]

Thank you for shopping responsibly with Fulkerya.
Your support helps us deliver eco-conscious products that make a difference 🌱